FAQ

How can I get a copy of my test results?

You can obtain a copy from the patient portal. A copy from the office (fee may apply).

 

What types of credit cards will be accepted?

Visa, Master, Discover

 

What is the time frame for disability forms to be completed and ready for pick up?

The average time is about 2 weeks

 

Is there a fee for disability forms filled out?

Yes. It requires extra work and time.

 

Due to COVID-19, Do I need an appointment before I come in?

We strongly recommend an appointment. We accept most insurance plans. Please call us.

 

What insurance do you take?

We accept most insurance plans.

 

Do I need any referral for a gynecology visit?

Depending on the insurance plan, which may vary.

 

Which hospital do your doctors affiliate with?

New York-Presbyterian Lower Manhattan

 

What languages do your doctors speak?

English and Chinese

 

Does your office have disability access to accommodate?

Yes

 

Is my medical record confidential?

Yes

 

Can I come in earlier than my appointment time?

Yes, but may have a wait time.

 

How soon can I obtain a hard copy of my records?

Approximately 2 weeks

 

Does my insurance fully cover my pap smear testing?

Insurance plan benefits vary. Please get in touch with your insurance representative to confirm.

 

Healow Appointment

Healow Appointment provides a secure means to manage your health and wellness. The Healow app simplifies your life by enabling you to:

• Access multiple Patient Portal accounts from a single location
• Personalize and manage your medications
• Obtain lab results
• Access your Personal Health Record
• Control and view your past or upcoming appointments as well as the summaries of your past visits
• Receive interactive health alerts and messages from your doctor

Juggling multiple provider accounts and patient portals can be confusing and time-consuming.  Use Healow to link all of your providers together in a single location.  One username and one password are all you need to obtain access to all of your provider accounts for yourself and your minor children.  And with their consent, you can even manage the accounts of your spouse or aging parents. Gain the peace of mind that comes from knowing your family’s important health information is at your fingertips!  To learn more…