Title: Felt treated like a billing transaction, not a patient
Dr. Rohde’s behavior made me feel like I was being treated like a billing machine rather than a patient—a person coming in with real concerns who deserved basic communication, respect, and time to ask questions.
I scheduled this appointment specifically to discuss concerns about changes in my period. When I made the appointment, the office also mentioned that a procedure could be done since I did not complete it at my prior visit, and I agreed, assuming there would be a discussion first.
When I arrived, I was asked to sign paperwork without a clear explanation of what I was signing for. When I asked questions, I was told I could see the doctor first.
However, when I met Dr. Rohde (a provider I had never seen before), the appointment did not begin with basic patient-centered questions such as what brought me in, what symptoms I’m experiencing, or what I needed. Instead, I was immediately told she did not have time to do counseling and a procedure in the same visit because my insurance would not cover both. The message I received was that discussion and questions were considered a “waste of time,” and that the priority was moving directly to the procedure.
I also asked about my mammogram and ultrasound results from about a week prior. I was told she usually does not review those results, and the focus returned to signing the consent form. The form stated that I was given an opportunity to ask questions before signing, but I did not feel I was given the time or clear answers needed to make an informed decision before being asked to sign.
I left feeling confused, dismissed, and uncomfortable. Informed consent requires communication, transparency, and the ability to ask questions without being made to feel like you are delaying the provider’s schedule. Based on my experience, I do not recommend this practice.
Selina C. | Jan 09, 2026
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